If the instructions above do not resolve the issue, please follow these directions.
- Using Launch Options Setting different launch options can allow the game to run without crashing. The first launch option to try is:
-autoconfig
If that does not seem to help, then please replace that launch option with:
-dxlevel 80 -window
If that launch option does not allow the game to run, please use the following:
-dxlevel 80 -window +r_rootlod 2 +mat_picmip 2 +mat_reducefillrate 1 +r_waterforceexpensive 0 +r_waterforcereflectentities 0 +r_shadowrendertotexture 0 +AntiAliasing 0 +mat_antialias 0
If you are not sure how to set game launch options, please follow the Setting Game Launch Options guide.
https://support.steampowered.com/kb_article.php?ref=5204-UOSN-9830